With 911 servers running in multiple locations, the Payne County 911 Authority will have peace of mind knowing that systems stay online during large-scale disasters or extreme weather events.
To ensure technologies comply with current government regulations, IT administrators must know how 911 works and should know how modern legislation has shaped the emergency response system.
The multiyear effort will convert GIS data for use in the NG911 environment
March 14, 2023
MCP will provide subject-matter expertise continually to enable the board and GIO to hold the legacy and NG911 service providers accountable, ensure that address changes are input into each ECC’s GIS in a timely manner, eliminate all overlaps and gaps, and identify and correct all data errors.
An error occurred in the company’s optical transport network, corrupting the database. This caused a hardware/software mismatch, resulting in some 911 calls to not be completed as expected or calls that lacked critical caller and address information.
A report by MCP summarizes where hundreds of county and local centers stand regarding seven critical aspects
October 14, 2022
This report also identifies advice and strategies that officials can take to address weaknesses, resolve common issues, and contemplate how their organization stands compared with the industry at large.
Research conducted by MCP played an instrumental role in the passing of new legislation related to 911 and 988 services
September 7, 2022
Public-safety organizations nationwide have been working to determine how they can support 988 service and other alternative responses for citizens in crisis, including referrals to mental health professionals and others dealing with homelessness, substance abuse, and other social challenges.