FNT Software has announced the launch of FNT ServicePlanet's new Software-as-a-Service (SaaS) solution. The data model of FNT ServicePlanet includes all of the necessary technical details needed for the automated and standardized provisioning of IT services. The new SaaS solution allows IT managers to maintain user-friendly service descriptions and enables IT organizations to become more efficient and customer centric.
As many IT organizations struggle to maintain a high level of agility and flexibility while delivering business requirements with configurable IT services at competitive prices, FNT ServicePlanet's SaaS solution provides the necessary requirements to streamline IT services and business processes. The standard software serves as a control center for the product portfolio and service management throughout the entire service lifecycle. A unified database combines all product and service-related information in order to publish this data in catalogs and portfolios. Thus, it enables the continued improvement of delivery processes.
The unique functionalities of FNT ServicePlanet's SaaS solution are designed for portfolio managers and product managers who need consistent, standardized performance specifications within in a centralized tool. The SaaS solution coherently manages all technical aspects and user-friendly descriptions, optimizes service quality and costs, and accelerates the Go-to-Market of newly developed IT services.
Utilizing the method-based description of IT services provided by FNT ServicePlanet, dependencies and relationships of individual deliverables and external services are properly represented. Therefore, changes in the infrastructure and their effects are presented transparently throughout the entire organization and are controlled with great agility.
